Customer Service Center

The Customer Service Center (CSC) is the department responsible for making sure the daily security needs of customers are met. These team members interface with the monitoring station, coordinate our service technicians out servicing customer systems, handle system data and other changes and in general, answer or facilitate the answering of any customer inquiries. You can reach a team member of the CSC by calling 859.255.2525 ext. 4.

Use the different options below to help take care of any of your needs. If you don't see what you need, send us an email at CustomerService@SonitrolLexington.com or give us a call!

Toll Free:
888.615.2525

Fax:
859.226.5253

Customer Service Center:

   859.255.2525 ext. 4
CustomerService@SonitrolLexington.com

Central Monitoring Station:
859.255.2525 ext. 1

CustomerService@SonitrolLexington.com

Service:
859.255.2525 ext. 2
CustomerService@SonitrolLexington.com

Installation:
859.255.2525 ext. 6
install@sonitrollexington.com

Accounting:
859.255.2525 ext. 5
billing@SonitrolLexington.com

Sales:
859.255.2525 ext. 3
Click Here to Contact Sales

Mailing Address:
3166 Custer Drive, Lexington, KY 40517

Physical and Shipping Address:
3166 Custer Drive, Lexington, KY 40517