Customer Service Center

The Customer Service Center (CSC) is the department responsible for making sure the daily security needs of customers are met. These team members interface with the monitoring station, coordinate our service technicians out servicing customer systems, handle system data and other changes and in general, answer or facilitate the answering of any customer inquiries. You can reach a team member of the CSC by calling 859.255.2525 ext. 4.

Use the different options below to help take care of any of your needs. If you don't see what you need, send us an email at or give us a call!

Toll Free:


Customer Service Center:

   859.255.2525 ext. 4

Central Monitoring Station:
859.255.2525 ext. 1

859.255.2525 ext. 2

859.255.2525 ext. 6

859.255.2525 ext. 5

859.255.2525 ext. 3
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Mailing Address:
3166 Custer Drive, Lexington, KY 40517

Physical and Shipping Address:
3166 Custer Drive, Lexington, KY 40517